Returns & Exchanges
We want you to love your LINE FRIENDS SQUARE purchases; however, if you are not completely satisfied, we accept returns of unused and unopened items within 30 days of delivery. Please ensure all original tags and packaging are intact to qualify for a full refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return.
Package Your Items
Securely place the items in their original packaging, ensuring all character tags and protective seals are undisturbed.
Attach Shipping Label
Download and print the prepaid shipping label provided via email and affix it clearly to the outside of your package.
Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; once received and inspected, your refund will be processed within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing